About
Dubai Direct is a trendsetting Online Electronics Store, offering our first-rate products and exceptional customer service to shoppers from the comfort of their own homes. We’re a business made up of innovators and forward-thinkers, with the drive and wherewithal to constantly update and improve the online shopping experience.
FAQ
Do you provide International delivery?
We currently provide delivery World Wide as all purchases are done from Dubai we allow a standard 5 - 7 working days for delivery.
How do I return an item?
Thanks for shopping at Dubai Direct.
If you are not entirely satisfied with your purchase, we're here to help. Just get in touch with us on our contact numbers or email and we will arrange for the return.
What is your returns policy?
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
How do I track my order?
No need to call Customer Service- We will provide you the tracking number depending on the Company used for shipment and you can follow the status directly from their website.
How can I contact your couriers?
Depending on the courier used for your shipment. Contact details will be provided in the confirmation email or through our customer service.
What are your delivery options?
Delivery options vary depending on the items purchased and time frame for delivery.